Menu
Reply
Symon
  • 6
  • 0
  • 0
Tuning in
77 Views
Message 1 of 2
Flag for a moderator

pixelated TV

Have had constant issues with pictures pixelated have restarted the box numerous times but the problem still persists on all channels 

0 Kudos
japitts
  • 8.66K
  • 1.22K
  • 1.68K
Very Insightful Person
Very Insightful Person
67 Views
Message 2 of 2
Flag for a moderator

Re: pixelated TV

Stock answer:

Pixellated pictures on live TV are often the sign of a signal fault. If you've rebooted your box once, then there's likely a fault somewhere, so call VM and report it. You're likely to need either an engineer visit or a replacement box, depending on what VM's remote diagnostics turn up. They can do these while you're on the phone to them.

150 from a VM phone, 0345 4541111 from any other phone - choose the options for "I have a fault with my TV service"

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more

Have I helped? Click Mark as Helpful Answer or use Kudos to say thanks

0 Kudos