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picture jumps and freezes

Hi My tv picture has started jumping ,flickering and on a recorded programme froze. Have rebooted box twice which seems to cure fault for a day or two but then starts again. Suspect Tivo box failing, any ideas. Cables / connections all seem fine.

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Very Insightful Person
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Re: picture jumps and freezes

Assuming your live TV is ok, then this sounds like your hard drive is starting to fail.

Call and report it, before it fails outright. Replacement box is the answer.

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more

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Re: picture jumps and freezes

Hi Robbie48

 

Thanks for posting to the community and apologies for the delay. 

 

We are sorry to hear of the issues with the equipment as we appreciate it must be frustrating. 

I have taken a look from our side and and see you have contacted the team since your last message. 

 

Can you please let us know how you are getting on? If you have any questions or concerns, we will be happy to assist further. 

 

Thanks

 

 

 

 

Nat
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