most channels missing on extra box and error code 7400
on 19-01-202118:50
Additional box installed months ago, never worked properly, error code always shown. Reported as a fault, never actioned, got a letter saying my complaint was old and to take it further. Really poor customer service. Broadband is also so poor
Re: most channels missing on extra box and error code 7400
on 21-01-202115:42
Hi that code means the box needs activating, the activation number is 0800 9539500 have your account number area code and serial number of the box to hand. Regards Micky