Welcome to our forums and thank you for your post. I'm sorry that you've been having trouble using iPlayer.
We aren't aware of any issues with this service, and it's working fine in the office this morning. Have you been able to sort this since posting?
If not, could you please let me know whether you're having difficulty with iPlayer on your TV box or another device?
If it's your TV box, I'd like you to try manually connecting to our network by following these steps: press Home on your remote > select Help & Settings > select Settings > select Network > select Connect to the Virgin Media Service now.
Let me know if you've had any success and we can take it from there.