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error when trying to connect to my Tivo on Manage my Tivo

I am getting below error when trying to connect to my Tivo on Manage my Tivo, even though its online -

'There seems to be a problem in completing your request. It is possible that your TiVo box is not online at the moment. Please make sure your box is always left switched on at the mains.'

 

Is there a setting I need to enable?

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Re: error when trying to connect to my Tivo on Manage my Tivo

Hi cjh-75,

 

Thank you for your post and welcome to the community. 

 

I'm very sorry to hear about the issue you're having with the TiVo box. 

 

To confirm what request are you trying to complete?

 

^Martin

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