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dvr

hello i have a problem with my v6 box it says it has a seriuos problem etc do i need a new box

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Re: dvr

Yes, the hard drive has failed 

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Re: dvr

thanks is there any way of getting a new box without phoneing virgin

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Re: dvr

You can wait on here for the forum team to pick up your post and they may be able to arrange it. But that may take a few days, it depends how soon you want the box replaced and your service restored.

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Re: dvr

thanks,i think i will have to phone and be patiant

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Re: dvr

Hi tonyrobo1957, thanks for your post. 

 

Apologies for the dvr issue you've encountered. It will require further attention. 

 

Just in case you still need assistance with this I will send a PM to confirm a few details & hope to hear back from you soon.

 

Tom 

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