hello i have a problem with my v6 box it says it has a seriuos problem etc do i need a new box
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Yes, the hard drive has failed
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thanks is there any way of getting a new box without phoneing virgin
You can wait on here for the forum team to pick up your post and they may be able to arrange it. But that may take a few days, it depends how soon you want the box replaced and your service restored.
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thanks,i think i will have to phone and be patiant
Hi tonyrobo1957, thanks for your post.
Apologies for the dvr issue you've encountered. It will require further attention.
Just in case you still need assistance with this I will send a PM to confirm a few details & hope to hear back from you soon.