Hi, When I signed up with Virgin Media I got a 3 month subscription to Sky Movies for free. I now need to cancel this package before 13/04 or I will be charged. I've tried to access the call centre however they are very busy or closed due to Covid-19. There is no option to cancel this online as it was a "back office" addition.
With regards to account issues I am afraid they cannot be dealt with in the forum.
Due to the current situation there is a text message only service is available via: 07533051809 Just send a text with the issue you are facing and someone will get back to you as soon as they can. Please bear in mind at this time this service does also have a high load and may take quite some time getting back to you.
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