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9nelson
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distored image

Hello. There is something wrong with my TV connection. The image is distored. I've already reset the box as well as my router. I am also having issues when my kids are playing xbox. I have tried calling numerous times and can't get any support. Please someone help this is really annoying.

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paul0363
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Re: distored image

How are you connecting to the TV?

Is your Virgin box plugged into the X-Box?  If it is, try connecting it directly to the TV. 

If it's OK that way you have a problem with th X-Box. 

Also try the X-box on its own (no Virgin box connected) - if there's still an issue could be the X-Box or the TV.

Also try connecting to a different HDMI socket on the TV.

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