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device limit reached

Every time i do a virus scan, i have to register a new device. so halfway through the month i'm having to wait till the 1st every month to get refreshed. Is there a way around this? or can the device's be reset before the end of the month?

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Re: device limit reached

Not sure I fully understand what you mean ? When you say virus scan are you meaning scanning a Pc ? And what do you mean by registering devices ? what are you registering with ?

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Re: device limit reached

yeah so i watch virgin tv go on my PC and i can register 4 devices, so pc is ,1 tablet is 2, phone is 3.

but when i scan my PC for faults/viruses i have to register a new device for some reason, then all 4 slots are taken by the PC and nothing can be registered for 1 month.

 

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Re: device limit reached

TBH mate that’s a new one what are you using to scan your Pc ? I currently use NowTv on my Tv & on my phone and there system allows 6 devices to be added but when I scan my mobile I have never had any issues like the one you are having. I would give VM a call and ask them to explain why this is happening.

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