Got a new box and was promised that all my settings and series links would be able to be transferred. tried using the tool multiple times to no avail. any help on getting this done would be great as contacting virgin direct as been most difficult
thank you for confirming, was speaking to virgin on twitter and even though I had seen that tread they insisted I posted on here. soo disappointed as I was assured when we go the new box we could simply copy everything over.