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Chris_S_87
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copy series links and settings

Got a new box and was promised that all my settings and series links would be able to be transferred. tried using the tool multiple times to no avail. any help on getting this done would be great as contacting virgin direct as been most difficult

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japitts
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Re: copy series links and settings

There was a thread about this a few months back, the summary being that there's a fault raised against the service not working - and there isn't any current indication of a resolution time.

For the benefit of the thread... https://community.virginmedia.com/t5/Virgin-TV-V6/Transfer-series-links-from-deactivated-Tivo-box-to... 

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Chris_S_87
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Re: copy series links and settings

thank you for confirming, was speaking to virgin on twitter and even though I had seen that tread they insisted I posted on here. soo disappointed as I was assured when we go the new box we could simply copy everything over. 

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