When you find the programme in question, does the EPG (TV Guide) report "Goto CatchUp" when you press "OK" or does it say "watch from catchup"?
If the former, this means the programme is intended to be loaded onto the VOD platform but either isn't there yet, or the EPG doesn't realise it. Once the programme is loaded and the EPG is updated accordingly, this flag changes from "goto catchup" to "watch from catchup" and "OK" will then take you directly to the programme in question.
In the time between broadcast and this happening, "Goto catchup" is at least a shortcut to the VOD menus.
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