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cazie572
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broken virgin box

Hi, I have a broken virgin box, I cant get through to anyone on the phone, please can someone help, I have no idea what box it is just that its 7 years old, it keeps restarting and then freezing and turning off, I don't know who to go to for help but in the meantime i'm paying for a service I can't use.

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LittleMick73
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Re: broken virgin box

Hi if you look at your online bill it will tell you which box you have the more details you give the better the advice.Regards Micky
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cazie572
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Re: broken virgin box

Have managed to get through to virgin now and got a new one coming, thanks anyway 

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