Cant get in touch with virgin media I received my new tivo box and all cables and so on before this i only had broadband but now i have broadband and tv so i need a engineer to put a new socket on the wall in house because the old one is not compatable ie it doesnt support the new kit ive got 14 days to return the kit as its useless without the virgin socket on the wall anybody out there know how to solve this.
