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Becky1995
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Youtube

my YouTube on my telly just keeps saying loading then goes off 

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japitts
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Re: Youtube

Are you using a TiVo or a V6 box? If you're not sure, check here 

Are you able to use other streaming apps?

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more

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Natalie_L
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Re: Youtube

Hi Becky1995

 

Thank you for posting. 

 

My sincere apologies for the delay, we have been a little busier than usual at the moment. 

 

I am sorry to hear you are experiencing issues when using YouTube.  If you are still experiencing this issue, can you please advise if the set top box is connected to the Hub directly or through WiFi?

 

Thanks 
 

Nat
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