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YouTube not working

YouTube is t working on channel or the app. I have followed all the instructions on previous message boards but it's still the same. It have been like this for over a week now. Ease sort this out virgin!

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Re: YouTube not working

Hi Graeme1981, thanks for the message and we are sorry to hear that you are having issues with the YouTube app/channel. Can you conform if you are still having issues with this and does rebooting help? Are all cables secure? - Chris  

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Re: YouTube not working

Hi therr. Reboot and all cables ok. Still does not work.

 

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Re: YouTube not working

Can you confirm if this is hard wired or wireless a connection?

 

Before you next access YouTube can you please run a quick connection test?  You just need to go to Settings and then Network and scroll down to Connect to Virgin Media Services. 

 

Chris  

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