Is there a tool somewhere to work out, based on the channels I use, speed of internet I need and landline, what the best Virgin Media package is for me? I've had a look and I'm either looking in the wrong place or I cant find it? Thanks
You may have the option to change the package you are on via My Virgin Media on the Virgin home page virginmedia.com however you won't be able to add Personal Picks from there.
You could try the text messaging service.
Just send a text with a description of regrade to 07533 051809. Your message will go into a queue and a representative will respond to you as soon as possible. It's not the ideal way to communicate and may take a few days.
The pricing of the Personal Picks have now changed and been reduced. The first Pick is now £7 per month with each additional Pick costing £5 per month
The Service you do for others is the rent you pay for your room here on Earth - Muhammad Ali