Since I applied for credits on B.T sports in Mid March . I have received on one credit even though we were promised a 'double' the following month ( bill 2 ). However: I just checked (bill 3) since B.T sports credits and my package is gone up.
Am I being cynical in suggesting - it's being given in one hand and taken back in another ?.
Have a look on line to see when your contract was due to expire. At that point any discounts will be removed and you need to renegotiate by telephone but that's a bit tricky at the moment. There is a temporary text service in place but again that may be problematical.