I've never upgraded my TV package before but as a result of a Broadband upgrade I should have some new channels. How long do they take to unlock on the box?
I had my confirmation of the upgrade this morning, the Broadband speed has increased, but still no new channels! How long do they take to unlock on the box?
Thanks in advance
Go to Answer
You can try and force the channel update using your remote control go to HOME then
Help & Settings > Help > Virgin TV > go up to the top of the screen then TV Care and press OK > Missing Channels.? > Refresh my channels list
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That did the trick! Many thanks, much appreciated.
Your welcome McD,
Thanks for the update.
Stay safe and take care.