Hi. I cancelled sports hd when football was cancelled a few months ago. Virgin then kindly decreased the package cost. Now that football has restarted I can only see the Sports SD channels but want to watch Sky sports HD again. I tried to phone the call centre but i get a message saying they are not open for calls. How else can I get this done?
As I mentioned, these channels were never turned off by pausing. It was purely a credit issued to the value of the channels on your account.
If the channels stopped operating on the 16th, then this may be a technical change to the network that your box has not picked up (seen several threads about this). Reboot your box & hopefully this should renew the NIT & restore the channels.
Virgin BB TV Landline. Freeview/Freesat HD, Virgin Mobile, Tesco Mobile. Cable customer since 1993
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