Hi! Virgin was working on our Samsung smart tv. I then used Samsung remote to access Netflix. I then can’t find Virgin on the tv ... only provides Samsung tv etc. Remote is paired and working - just can’t find Virgin on actual tv. Help!
Thanks but tried that and it doesn’t appear there. It’s happened once before and a forum said to press a button on the box and the remote at the same time and that brought it back ... but I can’t find which buttons.
Have a look a the back or side of your TV to see which HDMI port your TV box is connected to, it's probably HDMI 1. Using your remote switch the input to that port (Samsung TV remotes usually have a Source button at the top right for this purpose).