Menu
Reply
Mike1919
  • 3
  • 0
  • 0
Joining in
299 Views
Message 1 of 6
Flag for a moderator

V6 stuck on start up

I have tried every possible solution of unplugging and restarting but one of my V6 boxes will not move past the Starting Up screen. Please would you tell me how I order a replacement as your phone lines do not get answered.

0 Kudos
Chris_W1
  • 4.05K
  • 181
  • 252
Forum Team
Forum Team
245 Views
Message 2 of 6
Flag for a moderator

Re: V6 stuck on start up

Hi Mike1919, I am sorry to hear about the issues with you are having with the V6 box, can you confirm if you are still having issues with this? Has one been ordered? - Chris. 

0 Kudos
Mike1919
  • 3
  • 0
  • 0
Joining in
238 Views
Message 3 of 6
Flag for a moderator

Re: V6 stuck on start up

Thanks Chris, I managed to order a replacement after several hours on hold.

 

0 Kudos
Chris_W1
  • 4.05K
  • 181
  • 252
Forum Team
Forum Team
237 Views
Message 4 of 6
Flag for a moderator

Re: V6 stuck on start up

HI MIke1919, we are glad to see that you managed to get one ordered, we are sorry for the hold times, please let us know if you have any issues with the new box ^Chris 

0 Kudos
Mike1919
  • 3
  • 0
  • 0
Joining in
229 Views
Message 5 of 6
Flag for a moderator

Re: V6 stuck on start up

OK thx

0 Kudos
Chris_W1
  • 4.05K
  • 181
  • 252
Forum Team
Forum Team
208 Views
Message 6 of 6
Flag for a moderator

Re: V6 stuck on start up

No worries ^Chris 

0 Kudos