I’ve got a v6 box and samsung smart tv. Been working fine for over a year. However recently had issues where i get sound and virgin tv menus through the tv but no picture. Managed to get that back working somewhat however when accessing amazon prime, iplayer, and netflix i can’t get them to play anything. I get to all the menus but when selecting something it won’t play. Not sure why i’m getting all these issues over the last few days when for a over a year it’s worked fine.
Thank you for the advice. Unfortunately though none of it worked. However i think i have fixed it. There was an option in my tv menu, settings>general>external device manager>input signal plus which i hadn’t seen before so turned it on and it seems to have fixed it. A really weird problem overall.