Menu
Reply
tonydunne
  • 15
  • 0
  • 0
Joining in
208 Views
Message 1 of 3
Flag for a moderator

V6 box k

My V6 box keeps freezing and resetting It’s self and some of my series links are not working on my box it won’t let me set any new series links and the ones that are set aren’t working got told on the web chat someone would call me two weeks ago over still not heard anything terrible service of virgin media  

0 Kudos
tonydunne
  • 15
  • 0
  • 0
Joining in
139 Views
Message 2 of 3
Flag for a moderator

Re: V6 box k

Does anyone from virgin actually respond to these threads ? Phoned up twice to be cut off after being on hold for over a hour without actually speaking to anyone joke of a company Alright taking your money for services but not good at helping you if you have a problem with equipment spoke to someone on web chat over 2 weeks ago got told someone will ring me up over my issues still not heard from anyone 

0 Kudos
Gareth_L
  • 6.17K
  • 379
  • 665
Forum Team
Forum Team
116 Views
Message 3 of 3
Flag for a moderator

Re: V6 box k

Hello tonydunne

Sorry to hear of the issues you have been having

Our Forums replies are not always immediate so I apologise for this delayed response 

I am more than happy to take a look at this for you 
I will need to send you a private message to pass security 
If you can check the purple envelope top right of your screen that would be great 
Regards     
Gareth_L

0 Kudos