I received a letter telling me that I needed to order a TiVo box as the V HD box we have as the second room is being phased out.
I tried to upgrade using the link but was told there was a problem and to call instead. After a frustrating call with a lady in India (she was very friendly but couldn’t understand my query) I have been sent a first generation TiVo box?
is that right? The letter says we would get the new one?