I was called on thursday with a deal to upgrade to sky movies ,but they havent been activated yet have reset box several time to no avail ,any help on here as been hung up on twice after waiting an hour on hold both times 😞 not happy!
Using your remote control you could try and force a channel update. Press HOME > Help & Settings>Help> VirginTV > go up to the top of the screen then TV Care and press OK > Missing Channels.? > Refresh my channels list
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