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ImpactChosen
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Upgraded to sky cinema not working

I was called on thursday with a deal to upgrade to sky movies ,but they havent been activated yet have reset box several time to no avail ,any help on here as been hung up on twice after waiting an hour on hold both times 😞 not happy!

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newapollo
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Re: Upgraded to sky cinema not working

Hi ImpactChosen,

Using your remote control you could try and force a channel update. Press HOME Help & Settings > Help > Virgin T> go up to the top of the screen then TV Care and press OK >  Missing Channels.? > Refresh my channels list

Dave

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ImpactChosen
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Re: Upgraded to sky cinema not working

I will try that aand update here if it works thanks for that info

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ImpactChosen
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Re: Upgraded to sky cinema not working

That has worked thank you for your help 

newapollo
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Re: Upgraded to sky cinema not working

That's brilliant.

Thanks for the update ImpactChosen.

Stay safe and take care.

Dave

The Service you do for others is the rent you pay for your room here on Earth - Muhammad Ali


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