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Unable to reduce my package

I'm unable to cancel/postpone my package.

I login and there isn't an option.

Virgin are evasive on this surprisingly. 

I don't want my package in it's current form and can't get through on the phone. 

Virgin contact me!!!

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Forum Team (Retired)
Forum Team (Retired)
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Re: Unable to reduce my package

If you have still been unable to get through on the phones or Live Chat on the Web site then you can send texts to this number 07533 051809 with details of the issue. Might take a while for a response but might be quicker than the other options


Here to help! I'm a technician helping out whilst working from home. Find out more


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