Menu
Reply
VMViewer
  • 497
  • 13
  • 92
Fibre optic
420 Views
Message 1 of 4
Flag for a moderator

UKTV Play 'press red' on Virgin TV

Hi

There are some issues with the UKTV Play 'press red' on Virgin TV.

- The 'press red' prompt doesn't appear on Yesterday (channel 129) or Yesterday +1 (channel 200)

- Yesterday isn't included on the menu that loads when you 'press red' on all the other UKTV channels

- The 'press red' prompt does appear on Really (channel 128) which it shouldnt do as this channel is no longer owned by UKTV

Please could these issues be fixed?

0 Kudos
John_GS
  • 8.17K
  • 440
  • 713
Forum Team
Forum Team
349 Views
Message 2 of 4
Flag for a moderator

Re: UKTV Play 'press red' on Virgin TV

Hi VMViewer,

 

Thanks for posting. 

 

I've emailed a colleague regarding these to feed them back. Kind regards,

John_GS
Forum Team

Need a helpful hand to show you how to make a payment? Check out our guide - "How to pay my Virgin Media bill"

0 Kudos
VMViewer
  • 497
  • 13
  • 92
Fibre optic
198 Views
Message 3 of 4
Flag for a moderator

Re: UKTV Play 'press red' on Virgin TV

Hi John

My third point has been resolved, but the first and second have not.

Any update?

0 Kudos
David_Bn
  • 4.39K
  • 203
  • 352
Forum Team
Forum Team
174 Views
Message 4 of 4
Flag for a moderator

Re: UKTV Play 'press red' on Virgin TV

Thanks for the response VMViewer.

 

I will seek to feed this back to our team to see if this can be rectified or if an explanation can be found

 

Kindest regards,

 

David_Bn 

0 Kudos