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Billy8312
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Tv

I have just upgraded to the ultimate oomph package , I have only received sim. No new boxes what’s happening? Worst customer service I have ever experienced.

 

Can someone enlighten me will the additional boxes be sent out or will someone install them

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japitts
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Re: Tv

What boxes are you expecting? I could guess, but probably better that you confirm

The TV boxes are listed on https://www.virginmedia.com/help/virgin-tv-box - if you're getting broadband, that'll be separate again.

When you say upgraded, were you an existing customer beforehand, and what services did you have?

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Billy8312
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Re: Tv

Should get a TV V6 box plus one additional  it says on the new contract. I just had basic tv package with Broadband . 

now upgrade to ultimate oomph had old box for exactly 2 years  March 1st 

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Ernie_C
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Re: Tv

Won’t you need a manned install for the second TV box’s co-ax?

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