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Aaronfletcher87
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Tv

How do I upgrade my tv package only? Not broadband or tv. Need more channels

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DJ_Shadow1966
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Re: Tv

Hello

With regards to upgrades I am afraid they cannot be dealt with in the forum.

Due to the current situation there is a text message only service is available via: 07533051809 Just send a text with the issue you are facing and someone will get back to you as soon as they can. Please bear in mind at this time this service does also have a high load and may take quite some time getting back to you. You can also call in on 150 or 0345 454 1111 best times to call are first thing in the morning, use the option "Thinking of leaving", but again wait times my be long.

https://community.virginmedia.com/t5/Digital-life/When-and-how-to-use-our-messaging-service/ba-p/425...

Regards Mike

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japitts
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Re: Tv

If you login to your "My Virgin Media" online account, and click through to "Offers and upgrades", you may have options there to increase your TV package.

Otherwise, as per @DJ_Shadow1966 you will ideally need to call C/S and discuss your bundle.

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