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Chloesmum98
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Tv not working properly

Hi there I thought the problem I had had resolved itself but afraid not , the tv picture keeps breaking up , any programmes I record do nothing but jump and flicker ,I need the engineer to come fix this issue ASAP , Kelly Epps 

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Cueball99
Rising star
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Re: Tv not working properly

Then call in the fault.

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Chloesmum98
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Re: Tv not working properly

Done that couldn’t get through , it works fine for a couple of weeks then decides to **bleep** about again , getting pretty sick of it 

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jbrennand
Alessandro Volta
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Re: Tv not working properly

Try calling “Retentions” on 150 or 0345 454 1111 - options 1-1-4-5 "Thinking of leaving" - they are open 8am until 10pm but calling early between 08.00-11.00 is best, when you will usually get a UK call centre who’s staff are more informed and helpful
Tell them you are thinking of leaving for Sky/BT because of these problems - and they will try and sort it for you (as it’s their job to keep customers).

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John
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My services: HD TV on VIP (+ Sky Sports & Movies & BT sport), x3 V6 boxes (1 wired 2 WiFi,) SH2 in modem mode with Airport Extreme Router. On VIVID200, Talk Anytime Phone, x2 Mobile SIM only iPhones.
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