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Tv box on welcome screen loop and ticking

Just had my brand new box installed today, was a temp set up until now when i got it set up with my new tv unit.

now it is stuck on welcome screen loop and keeps ticking?

nit sure how it was signed off but now isn’t working?

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Very Insightful Person
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Re: Tv box on welcome screen loop and ticking

Could the ticking be the sound of the box's hard drive failing? Your description sounds suspect.

Call into TV Faults to report it, if so.

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more

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Forum Team
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Re: Tv box on welcome screen loop and ticking

Hi Recedious,

 

Thank you for reaching out to us in our community and welcome, I am sorry to hear your TV box was stuck on starting up, I have had a look our end and can see you recently contact us and this has now been resolved.

 

If this isn't the case and you still need help I will be more than happy to help, so I can access your account I will send you an invite into a private chat, please click on the purple envelope to accept.

 

Regards

 

Paul.


 

 

 

 

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