Virgin Media Community

[Netty31]

Need help tv box not working just keeps rebooting then goes to black screen cant get through to virgin media on the phone n the help section is useless dunno what to do 

[Beth_G]

Hi Netty31,

Thanks for posting on the community forums; welcome!

Apologies for our delayed response and for the issues you had with your set tob box. I can see that you were able to arrange for an engineer to come and fix the issue for you which is fab.

Please feel free to post below if you do experience any further problems or if you need anything else and we'll be more than happy to help further.

Kind regards,

Beth