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Tv box not working AP52 code

Help my box got caught updating for two days! Switched on off rebooted now have code AP52 I have checked all connections nothing is working 

help...

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Re: Tv box not working AP52 code

AP52, you must have an obsolete box and require a replacment
I work for Virgin Media and my posts are my own opinions
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Re: Tv box not working AP52 code

How do I get an updated box?

i spent hours last night on here!

and today on the 150 tel nbr

i can’t get through to anyone 😢

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Re: Tv box not working AP52 code

You might want to try this https://www.virginmedia.com/offers/V6swap as Virgin are contacting anyone who still has an old V box to swap them.
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I work for Virgin Media - but all opinions posted here are my own
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Re: Tv box not working AP52 code

Thank you Ben

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