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Mitzevo8
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Tv box not connecting

on ‎23-01-2021 09:52

Hi,

I had my virgin installed a couple of weeks ago and the engineer put the new addition tv box in but it says no signal on my tv, now he tried it with a test tv and it worked and said it would be my settings on my LG smart tv but having no luck connecting it still, anyone else had this issue?

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japitts
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Re: Tv box not connecting

on ‎23-01-2021 10:27

Sounds like you've not got the correct HDMI input selected on your TV.

Which Virgin box do you have? If you're not sure, check here 

What's the make & model of your TV? Others on here may have similar, or be able to find an online users manual to help.

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more

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