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Tv & WiFi not working at all in SW184LL

Tried rebooting loads doesn’t make any difference Tv shows a WO2 fault a lot of the time then it comes back on for few minutes then tv pixelates and goes off again. WiFi hopeless impossible to work from home. 
We’re paying £90 odd for this hopeless service, any ideas at all ? Anyone ? 

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Re: Tv & WiFi not working at all in SW184LL

Hi,
Please send me a private message, not reply or quick reply, with your account number and area code/ postcode and I'll look into it for you.
Rob


Here to help! I'm a technician helping out whilst working from home. Find out more


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Re: Tv & WiFi not working at all in SW184LL

Hi.
Please delete your post as you should not share any personal info on the public forum, which is why I asked you to send me a private message.
Rob

Here to help! I'm a technician helping out whilst working from home. Find out more


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Re: Tv & WiFi not working at all in SW184LL

@Robert_P1 

I’ve sent the personal information to a closed part of the forum.

I’m not sure whether you will have access to this area by accessing the link in the above post.

I assume you noted the information anyway.

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more

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Re: Tv & WiFi not working at all in SW184LL

Hi
I've sent you a private message. Please click on the purple envelope icon from the top right hand side corner and you can reply to me in private.
Rob

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Re: Tv & WiFi not working at all in SW184LL

Hi mate,
Got it, thanks!
Rob

Here to help! I'm a technician helping out whilst working from home. Find out more


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