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radioactivity70
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Trying to cancel Sky Sports-unable to get through

I’ve been trying to contact Virgin to cancel Sky Sports but have been unable to do so. I have a narrow window to contact them by phone and it’s night on impossible to do so as they obviously have skeleton staff in the call centres.This just seems the only way to do it as unlike Netflix or Amazon you can’t just cancel online and there is no email. The situation is incredibly frustrating and I’m livid to put it mildly. Anyone have any suggestions please?. 

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newapollo
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Re: Trying to cancel Sky Sports-unable to get through

You could  dial 150 from your Virgin landline or 0345 454 1111, but best to call at 8am to avoid call queues.

Or you can send a  text with a short description eg cancel Sky Sports to 07533 051809. Your message will go into a queue and a representative will respond to you as soon as possible. It may take a few days.

Dave

The Service you do for others is the rent you pay for your room here on Earth - Muhammad Ali
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radioactivity70
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Re: Trying to cancel Sky Sports-unable to get through

Thanks for your help, I’ve sent them a text so fingers crossed I’ll get an answer. 

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