Please PM me with some more info and I can look at this for you.
Here to help! I'm a technician helping out whilst working from home. Find out more
My name is craig I work for virginmedia,could you go in menu-settings-network then connect to virginmedia service and let that upload and see what happens.
Also could you go into system info-diagonstic-and it should have a return and have a number next to it ie 45db could you tell me if there is.
Thank you i have been doing the settings etc. For days. It starts to work but as soon as go bak to demand it stops working.