Please help. Read all the posts. Checked all cables, restarted many times. Tried reconnecting to network, status unavailable.
Done diagnostic on status. Came up - Technical Issue.
It's been like this for about 10 days.
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Can anyone help with my previous message?
All the best
Thanks for posting and welcome to the community. I am sorry or the TV issues. I have checked the systems and the box is currently offline. Are there any lights showing on the box currently?
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Thank you for your message. Yes, all the lights are on and I am unable to connect it to the network.
I have spoken to the technical team, a fault was diagnosed and a new box is being sent out.
Thanks for coming back to me.
I am glad to hear the team are sending you a new box out. Please let us know how this is or if you need further assistance.
The problem was a faulty Tivo box A new V6 was sent out and installed. The problem has been fixed.
All the best.