My tivo box is very slow and sluggish. It is over 5 years old. I would hope that Virgin Media would offer to replace it with a V6 as I am paying way over what new subscribers are being offered, and are given a new V6 box.
Firstly, do you have VM broadband at home- as this is a requirement in order to use a V6.
If you are out of contract, and feel that your package is out-of-date or overpriced, then I recommend you price up what a new package would cost you for the services you want. VM's online bundle builder is excellent for this - just remember it quotes for new customers (which you are not) and also standard prices, I would suggest targeting somewhere in the middle ground between these two is a reasonable starter.
Once you have a price and package in mind, then call up Virgin Media on 150, and negotiate with an agent to move to a newer package in return for a swap to a V6 & new 12/18month contract.
I can see you asked about this back in September, the advice is still the same 🙂
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