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Tivo box not turning on

My Tivo box isn't turning on. I've tried rebooting and reconnecting wires etc. I have also tried the tivo box from downstairs with the cables etc from upstairs and that one works fine, so it's not the plug and cables etc. 

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Re: Tivo box not turning on

I have tried for over an hour to get in touch with someone over the phone but eventually got cut off!! 

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Very Insightful Person
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Re: Tivo box not turning on

Just have to keep trying Sunday afternoon can be a busy time and fewer reps working. Calling at 08.00 is the best time.

You can also text them on 07533 051809 - include account name/number and what the issue is – replies may take a bit longer.

A VM person should pick this up here and respond, but it can take several days.

--------------------
John
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My services: HD TV on VIP (+ Sky Sports & Movies & BT sport), x3 V6 boxes (1 wired 2 WiFi,) SH2 in modem mode with Airport Extreme Router. On VIVID200, Talk Anytime Phone, x2 Mobile SIM only iPhones.
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Re: Tivo box not turning on

Hi Khands26,

 

Thanks for posting and welcome to our community 🙂

 

Sorry to hear you're having some issues with the TV box.

 

I can see you've been able to contact us since posting on Sunday, please let me know if you still need help.

 

Alex_Rm

 

 

 

 

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