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steele
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Tivo box dropping frames, stuttering, low-res

As per title. Every time I watch Virgin TV on the VM Tivo box it is like watching slow motion. Resolution very low even on HD channels. Checked HDMI connections etc. Nothing else in my hardware setup has changed. Is it possible to book an engineer please? Thanks.

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japitts
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Re: Tivo box dropping frames, stuttering, low-res

What's your video output set to?

Home > Help & Settings > Settings > Video output

Also your TV make & model?

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steele
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Re: Tivo box dropping frames, stuttering, low-res

Thanks for replying - video settings are 1080i/1080p passthrough.

Set is a Sony Bravia KD55AG8 55" OLED/4k.

Obviously this is a 4k set upscaling from a 1080 source and I am aware of this process. Just that recently the image quality has nosedived and the dropped frames/stuttering are a new problem. Even the UI looks badly aliased. The Tivo box itself is sluggish slow to respond to inputs.

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japitts
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Re: Tivo box dropping frames, stuttering, low-res

Perhaps others may have experience of that, or a similar set - I don't.

I presume you've tried the simple but obvious thing of restarting your box? And is it a TiVo or a V6? Check here if not sure.

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steele
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Re: Tivo box dropping frames, stuttering, low-res

Thanks for following up - yes, tried rebooting, still the same. It's a TiVo.

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