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Tivo Box already returned???

Vm have sent me a returns Package for me to send back a Faulty Tivo Box, but i had to have a tech nician for another Problem and gave it to him , i cant send email as my mail box seems defunkt, i have rang VM several time,, sent a complaint Ohhh and the list  goes on,, anyway Im just worried that they may charge me saying its not returned,,, i have the name and Id of the Technician, ???

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Re: Tivo Box already returned???

Thanks for the post Shortytrish63 and welcome to our community.

 

If you still need some assistance noting this as returned I'll pop you over a private message now so we can pass security and go through this.


Thanks, Emily.

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Re: Tivo Box already returned???

Hiya Emily and thank you for the reply  and welcoming me into the Community. I have managed to speak to a Customer Service chap Called Andrew from the im leaving department?? as this was the only way i could get t speak to someone. I explained everything to him ,,, he said he has put a note on my account, and to ignore any further Emails or text ??? but i am still getting them??? is there any thing you can do to help??

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