Menu
Reply
Dave4367
  • 1
  • 0
  • 0
Joining in
102 Views
Message 1 of 2
Flag for a moderator

TiVo reboot loop

My TiVo has been intermittently going into a reboot loop for the last month.   Everytime it’s been noticed has been out of hours and the phone cuts me off.   Last night was the latest instance, went into the loop so moved onto freeview. After being left off all night it boots normally and passes self test.  Can’t get through to ‘a person’ by phone, online Help is not capable of dealing with intermittent.  Somebody help, I’m at the point of putting the box in the bin!

0 Kudos
Beth_G
  • 3.44K
  • 213
  • 346
Forum Team
Forum Team
67 Views
Message 2 of 2
Flag for a moderator

Re: TiVo reboot loop

Hi Dave4367,

 

Welcome to the community forums! We're so sorry for our delayed response from here, we're trying to help all our customers as quickly as possible.

 

I'm sorry to hear you've been having a lot of trouble with your Tivo box, I was able to locate your account and can see that you were able to arrange for a replacement Tivo to be sent out to you which is great.

 

Let us know how things are going with the new Tivo in place and we're here if you need help with anything else.

 

Beth

0 Kudos