I have received a letter from Virginmedia telling of an update to my TV box. It goes on to tell me to 'upgrade' by heading over to www.virginmedia.com/offers/V6swop. I have done this several times over the past few days but continually receive a 404 error. IF I HAVE NOT MADE THE CHANGE BY 21st of June they tell me that my TV will be stopped They also say that ringing them up may take ages now as they are extremely busy. As I don't wish to have my TV curtailed PLEASE HELP!