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Sweep333
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TV upgrade

Hi, upgraded TV package last night via online and still missing the new channels please help.

 

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LittleMick73
Wise owl
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Re: TV upgrade

Hi with an issue like this it's best to phone, as it will take a week for a virgin person to respond on here.Regards Micky
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Forum Team (Retired) Joe_F
Forum Team (Retired)
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Re: TV upgrade

Sorry to hear that, What channels have you upgraded to? 

 

Thanks Joe_F

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av-115
Problem sorter
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Re: TV upgrade

It can take up to 5 days for upgrades done online to go through. This is because someone still has to manually process the order. Always better to upgrade via phone.

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TV: XL TV (V6 & V+ HD)
Broadband: VIVID 200
Phone: Talk Unlimited
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