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Hanfran82
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TV stuck on Welcome Screen - then shows white blocked arrow pointing downwards

4 weeks ago

The additional box we have for our tv is showing the error as above. The main tv box is working fine. I cannot get in touch with anyone at all in virgin. 

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japitts
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Re: TV stuck on Welcome Screen - then shows white blocked arrow pointing downwards

4 weeks ago

Sorry to say, this forum isn't a first-line faults reporting service.

I recommend you keep persisting with calling 150.

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more

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Hanfran82
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Re: TV stuck on Welcome Screen - then shows white blocked arrow pointing downwards

4 weeks ago

Thank you for replying. I am now just trying to contact them to leave after such a poor service. 

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