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Bh91
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TV service issue

The app tells me the status of virgin TV is fine in my area but the whole estate are having issues. Help. 

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Ernie_C
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Re: TV service issue

Have the whole estate reported the issue?

If not, it won’t get on Service Status.

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japitts
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Re: TV service issue

Sometimes, local faults will get reported on the status line 0800 5610061 and not show on the status page - it's worth a try.

Otherwise, as already advised - treat it as an unknown fault and call it in. If everyone assumes someone else is reporting it, then it's possible no-one has or does.

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Bh91
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Re: TV service issue

Thank you!! I’ve done this now

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