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Re: TV pixelation issue

HA6 my area.
Channel 5 and BBC one HD
V 6 box
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Message 62 of 399
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Re: TV pixelation issue

Add me to the list - pixelation on some HD channels. CR2 Croydon area 

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Re: TV pixelation issue

Same has been happening here in the L21 area Liverpool.

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Re: TV pixelation issue

Things got worse for me no broadband or TV since 8pm yesterday. Watching old recordings got issues on bbc1 bbc2 itv1 c4 e4 ch5. Will be watching recorded films later, will report back.


@mackerbootle wrote:

Same has been happening here in the L21 area Liverpool.


 

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Re: TV pixelation issue

got text saying engineer visit cancelled as V had identified network problem. Further text this morning saying issue has been fixed; we'll see this evening, when it seems to be worse.....

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Message 66 of 399
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Re: TV pixelation issue

Occurring right now on 4 HD for Edinburgh v Munster.  Switched to freeview cos it is so bad. And freeview is perfect Why am I paying for this?

I am recording on Tivo and freeview so I can demo this if engineer wants to have a look.

E11 2??  for reference.  

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Re: TV pixelation issue

It's on all Channels, we have a V6 box in Area 11,
Eh12 8ut
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Re: TV pixelation issue

Add me to the list - pixelation on some HD channels - Area 22 Dover

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Message 69 of 399
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Re: TV pixelation recurring problem

Hi.Thanks for reaching out.

 

I can appreciate it can be frustrating, however the complaints team will certainly be in touch. You can click here:  virg.in/compscop for the copy of our complaints handling process.

 

If there's anything else, let us know.

 

^Nina_S

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Message 70 of 399
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Re: TV pixelation issue

Add me to the list. Pixelation happening randomly. 

PO4 area. 

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