Thank you for reaching out to us in our community, I am sorry to hear you have been suffering with pix-elation on your TV services ,so I can help with this, I will send you an invite into a private chat, I will send this shortly, please click on the purple envelope to accept.
Engineer came out. Replaced a silver square part that connected wires together. Nothing has changed. Over the past year or so I’ve had 2 engineers come out for the same problem and neither managed to sort it out. It’s a joke.
I've 2 boxes that have suddenly developed this fault on the same channels. Tried resetting both with no change. I'm no expert but looks like it is a signal supply fault to my house. Seeing as the website is stuck in an endless sign in loop when trying to report the fault, any Mods fancy getting in touch to help?
How long is a reasonable amount of time to give before you get fed up and actually do leave for a different provider? How can this still be an ongoing issue for so many people with no fix? It’s ridiculous.
I am getting this issue on BTsport channels, I only really watch these so unaware what other channels it is happening on. It is happening on both of my v6 boxes, happens on btsport and btsport ultimate pixelating randomly and tried everything to rectify. help please....