Virgin Media Community

[coll_smedley]

Hi

There have been some outages in my area, which are now fixed. My TV is still not showing any channels and I have no access to recorded shows.

I have run a Test and it showed issues and suggested I contact technical- but I cannot telephone anyone for assistance. Could someone help please? 

Thanks

[Emily_G]

Thank you for the post Coll_smedley and welcome to our community.

We're unable to find any area faults, can we please confirm if you've already attempted to switch the box off, unplug and reinsert the cables between this and the TV and then switch this back on. Let us know how this goes.

Thank you, Emily.